The Homelessness and Housing Options Team


The Housing Options Team operates a telephone advice service as well as a Drop-in at the Civic Hall in Barnsley Town Centre. 

The Team can provide advice, help and support for anyone who is homeless, could become homeless in the near future or has a housing problem they need to resolve.

If you are sleeping rough or are concerned about someone who is, you can make a referral to the council either by the methods above or via the StreeLink website.

Attempts will be made to contact and support all rough sleepers.

Advice is also available in a range of areas including:

  • Advise in relation to a range of housing issues such as disrepair, ending a tenancy, affordability etc.
  • Advise on your rights as a tenant or owner occupier

  • Exploring options to prevent you having to leave your home

  • Advise on paying for your home, including signposting to benefits/money advice

  • Advise on options that are available locally and how to access housing, including council housing, private rented accommodation, housing association, supported accommodation, including hostels and refuges.

  • Advice and referrals into other local agencies offering wider support around things like mental health substance misuse, debt and arrears and health needs.

  • If you are already homeless or about to be, you will undergo a housing assessment to see if the Council can help you find somewhere to live. 

Service Details

The Civic Hall, Eldon Street, Barnsley, S70 2JL (directions displayed on map)
Housing and Welfare Service
Service Type:
Housing and accommodation
Opening times:

Monday, Tuesday, Thursday 10am - 5pm (excludes Bank holidays)

Wednesday 10.30am - 5pm

Friday 10am - 4.30am

Services intended for:
  • People who are homeless

This page was last updated on 15 July 2019

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This page was last updated on 15 July 2019


Contact Details

Contact Name:
The Homelessness and Housing Options Team
Customer Service
postal address:, Welfare Rights, PO Box 634, Barnsley, S70 9GG
out of hours 01226 787789
01226 773870