BMBC - ASSISTIVE LIVING TECHNOLOGY (TELECARE)

Assistive living technology helps you to live independently in your own home. Knowing help is always available can put your mind at ease, as well as making you feel safe.

How a telecare alarm works

A telecare alarm is a pendant that you can wear on your wrist, around your neck, or just keep close to you. If you need help you can push the button on your pendant and this will put you through to our 24-hour monitoring centre. When your alarm goes off we'll call to check what's wrong and find out the support you need.

If we can’t hear you, or you don’t answer our call, we'll get in touch with your nominated contact and ask them to check on you. If we can't contact them, we'll come out to make sure you're safe. In urgent situations we'll also call the emergency services on your behalf.

Remote monitors

In addition to the alarm pendant we offer a range of remote monitors that automatically raise an alert if you're at risk in your home. These can alert us to:

• fire
• carbon monoxide
• extreme changes in temperature
• a fall in your home
• floods
• bogus callers

The available equipment also includes:

• medication reminders
• door sensors
• bed and chair sensors

Benefits of a telecare alarm

• Instant response - we'll respond to your call and get the help you need, when you need it.
• Personal service - we offer a friendly and dignified service.
• We won't leave you - we'll make sure that help arrives.
• Complete reassurance - a 24-hour link to the monitoring centre.
• Easy installation - we'll fit and demonstrate the equipment at a convenient time for you.

Help via your mobile phone

You can also receive our monitoring service via your own mobile phone, either as an add-on to telecare, or we can set up a speed dial for you. This will give you peace of mind knowing you can contact someone if you need help, whether you're at home or out and about.

How much it costs

The service costs from £3.33 per week using your own mobile phone, or from £4.85 per week if you have an alarm unit installed by us (for one person). This gives you a continuous 24-hour monitoring and response service. This should give you peace of mind that someone's always there to answer and respond if needed. There's no extra charges for the installation or maintenance of your equipment.

How to apply

If you'd like a demonstration of the service, call us on (01226) 775671. We can visit you at home or a place of your choice, at a time that's convenient for you.

To apply for telecare now, fill in our online form. We'll then contact you within one working day.