NATIONAL GAMBLING HELPLINE - BE GAMBLE AWARE

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Who we are

Do you have a gambling problem ? If you're not sure whether gambling is a problem for you, you can answer these 9 quick questions to understand more about it's potential impact. It's completely confidential and we won't ask you for any personal information.

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Description

The Helpline provides confidential advice, information and emotional support throughout Great Britain to anyone experiencing problems with gambling.                                                                                    

The NetLine provides confidential advice, information and emotional support throughout Great Britain to anyone experiencing problems with gambling. The NetLine is an online text ‘chat’ service, where the ‘caller’ and advisor talk by typing to each other. This is offered on a one to one basis. The service can accessed via a smartphone, tablet, laptop or desktop PC. As well as reading what the adviser types, the adviser can also send the caller documents and links to read later. (Available 8am to midnight, seven days a week, 365 days a year on the GamCare website). 

The GamCare Forum is an online message board, providing a safe and secure space for users (who may be gamblers or their partners, friends and family) to share experiences, thoughts and feelings about problem gambling. Although the Forum is moderated by the GamCare Team, it is designed first and foremost for people to come together in similar situations, working through similar concerns and problems. (Available 24/7 via the GamCare website, 365 days a year). 

We run regular sessions in the GamCare online Chatroom, where users can use live text chat to talk about issues related to problem gambling. Our Chatroom is a welcoming, friendly, safe and supportive environment. Each session is moderated by a GamCare Adviser, who is welcoming and on hand to ensure everyone is supported.

GamCare Treatment Services:                                           

GamCare provides local services for people concerned about their own gambling and for people affected by someone else’s gambling.

People can refer themselves or be referred by another professional. Following assessment we provide individually tailored support through 1-1 sessions and groups or courses. We work holistically to enhance opportunities for people to make changes in their own gambling. We support affected others by providing a safe space for them to recognise and increase their coping skills.         


Opening Times

Netline - Available 8am to midnight, seven days a week, 365 days a year

Gamcare Forum - Available 24/7 via the GamCare website, 365 days a year


Contact Details

Contact name: Nationa Gambling Helpline

Email address: info@gamcare.org.uk

Phone number: 0808 8020 133

Mobile number:


Locations

Address details:

Online




Published: 03 June 2021