
Description
The Disabled Person's Pass entitles disabled people to free off peak travel on buses across England (plus additional concessions in South Yorkshire) through the English National Concession Travel Scheme (ENCTS).
Eligibility
If you live in South Yorkshire, you may qualify for a pass if you:
- are blind or partially-sighted
- are deaf or without speech
- have a disability which has a substantial and long-term adverse effect on your ability to walk
- do not have arms or have long-term loss of the use of your arms
- have a learning disability, or
- have been or would be refused a driver’s licence on medical grounds (other than on the grounds of persistent misuse of drugs and alcohol).
If you can provide proof of your entitlement to a pass and you are in receipt of the Higher Rate Care Component of the Disability Living Allowance or Higher Rate Attendance Allowance, or if you have been awarded enhanced rate payments under the Daily Living Component of PIP, then you qualify for a special pass that allows one carer to travel with you for free. Your pass will bear a special “with carer” logo.
Benefits
Your Disabled Person's Pass will entitle you to free travel at all times on:
- Local bus services, trams and trains* within South Yorkshire
- Northern train services* between South Yorkshire and West Yorkshire
Note that your pass is not valid for train journeys wholly within West Yorkshire. Either your boarding or alighting station must be in South Yorkshire. - Free travel on buses in all other parts of England between 0930 and 2300 on weekdays, and at any time during the weekend and on Bank Holidays (This pass is not valid on tram services outside South Yorkshire.)
- If your pass has the “visually impaired” logo, you won’t be required (at least in South Yorkshire) to scan your pass on the electronic ticket machine – just show it to the driver
- If your pass has the “with carer” logo, a carer will be able to travel with you free of charge in South Yorkshire.
* Valid on trains only if your pass carries the Travel South Yorkshire logo
How to apply
If you have any of the following proofs of entitlement you can immediately apply online on our website.
Apply online
Set up a MyTSY account in your name (or log in if you already have an account)
Log in > Select Passes from the top menu > Concessions > Disabled Person's Pass
Complete all personal details and upload proof documents - visit our ‘What you need to apply’ guidelines page
Upload your photo – see the ‘Acceptable Photograph’ guidelines page as an unsuitable photo could delay your application
Check your order and go to checkout.
If all the details are correct your pass will be dispatched within 11 days of receiving your completed online application.
Living outside of South Yorkshire?
If you live outside South Yorkshire, you need to apply to the local authority that covers your usual place of residence.
Apply by post
Download an application form (PDF, 511kb)
Complete all personal details and post to the address below together with a photograph and photocopies of proof documents - see what you need to apply guidelines page.
Contact Centre
Traveline
11 Broad Street West
Sheffield
S1 2BQ
If all the details are correct your pass will be dispatched within 25 days of receiving your completed application form.
Please note proof documents must be photocopies and not original documents as all documents are destroyed once the pass is ordered.
A completed application form can also be submitted by dropping it off at the Customer Service Desk at your local Travel South Yorkshire Interchange.
Please visit our website for more information.
Contact Details
Contact name: Apply online
Mobile number:
Address: By Post: Contact Centre SYPTE 11 Broad Street West Sheffield S1 2BQ
Locations
Address details:
Across South Yorkshire and England
Published: 09 August 2019