• Energy bill not looking right? They can help you make sense of your electricity bills, sort out issues with energy suppliers and share simple energy‑saving tips.

• Financial hardship? Worried about debt? Their partners can check what you’re entitled to, help you fill in forms and offer advice.

• Cold home and rising energy costs? They'll show you easy ways to stay warm at home, give advice on things that help keep the heat in and tell you how you can save money.

• Thinking about the future? Insulation, solar panels, heat pumps and batteries can all help you save money on your energy bills. Their partners will explain how they work and help you make a plan to get them installed. 

• They'll connect you with their trusted partners who'll provide expert advice and assistance. Get extra support and peace of mind if you ever experience a power cut by joining their free Priority Services Membership.

Downloadable guidance and practical advice can be found on their website.