Who we are

Dementia Connect: a new personalised support service from the Alzheimer's Society. If you need dementia support, we are here.

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Dementia affects everyone differently. So whether you, a loved one, a friend or neighbour needs dementia support, we are here for you.

Dementia Connect, is a new personalised dementia support service for anyone affected by dementia. It connects you with a whole range of dementia support, by phone, online and face to face. So you're one click away from the answers.  One conversation away from help.

It is free, easy to access and puts you in touch with our Dementia Advisors.

We can provide support to:

  • help with legal and financial documents
  • emotional support when things are tough
  • connecting you to local support groups
  • help to understand and live with dementia, including coping techniques
  • support with everyday living, such as government benefits.

Phone Support

Our Dementia Advisors are available on the phone to you the support you need.  They will offer the option of regular calls so we can keep in touch and help you meet your changing support needs.

Online Support

Online support is available round the clock through our website.  Find support materials to download or order, chat to others in a similar situation on our online community, Talking Point, and search for local services through our online directory.

Face to face support

Our local Dementia Advisors can meet you to offer further support, practical advice and information.  We can also connect you with other face to face services in your area.

If you or someone you care for needs support, get in touch. A Dementia Advisor will talk to you about what you need and connect you to the right support for you. And you'll only need to tell your story to us once.


Opening Times

Support Line opening hours

Monday - Wednesday 9.00am - 8.00pm

Thursday - Friday 9.00am - 5.00pm

Saturday - Sunday 10.00am - 4.00pm

Contact Details

Email address:

Phone number: 0333 150 3456

Mobile number:


Address details:


Other Details

Cost: FREE

Published: 29 January 2021