BARNSLEY HOSPITAL NHS FOUNDATION TRUST - CARERS AND CARE PARTNERS CHARTER

Who is a carer?

A carer is someone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support and as such will be welcomed to be with the patient at any time.

Who is a Care Partner?

A Care Partner is someone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support and as such will be welcomed to be with the patient at any time and continues to provide an agreed level of care in partnership with staff whilst their friend or family member is in hospital.
We recognise and value the support and expert knowledge that carers can give and also the positive impact that staff and carers working together can have on a patient’s well-being.

Our Commitment to you…

We will do our best to: 

• Recognise you as a carer and support you to identify the level of care you wish to provide
• Signpost you to appropriate support services for carers
• Recognise you as a carer and invite you to support the person you care for whilst in hospital as a Care Partner
• Inform and involve you in agreed aspects of care of the person you care for
• Listen to and respect your views as a carer or Care Partner
• Support you to access appointments for your own health care needs when required

Please help us by:

• Speaking to staff if you would like to be involved as a Care Partner
• Tell us if there is anything else we can do to support you in your role as a carer or Care Partner
• Providing information that will help us to give the best experience of care to the person you care for, including any care passports
• Respecting the privacy and dignity of other patients
• Talking to us about any concerns you might have about the care and treatment being provided to the person you care for
• Taking care of yourself. Your involvement is valued but not expected.